We are hiring an Engineer Systems

The purpose of this role is to provide engineering services and support on systems activities of the functional area in line with the company policies and procedures to achieve the team's objectives and targeted plan.                         

Duties and Responsibilities:

• Analyze server and storage requirements provided by users from various areas and provide feedback as to what can be improved/changed
• Understanding and complying with all IT policies, standards and procedures
• Ensure database and system administration processes are followed as per policies set for each function
• Plan and execute software version upgrade releases
• Follow regional and global corporate standards and practices
• Liase with vendors and support groups
• As required, assist IT Operations team with advanced troubleshooting and resolution of technical issues

Systems:

• Installing and Configuring ins use windows server OS and other server software/applications. 
• Attend to helpdesk calls in a timely manner and ensure the calls are closed and the user informed. 
• Monitor all server / storage / application / Services health through central monitoring tool and resolve all issues (sw/hw). If issue cannot be fixed internally, then escalate to vendor support in a timely manner and follow up to the resolution. 
• Keep up to date with the new technologies and software products. 
• Provide technical consultancy as required to projects requiring architecture and design assistance.
• Work with various vendors to understand new technologies and products released and feed information to the management and operations team.
• Work closely with other IT teams in developing system designs.
• Engage with Rio Tinto IS&T Server and Storage team to share knowledge and utilize systems already developed by Rio Tinto thereby avoiding rework.
• Understand functional and systems architecture of various technical systems OT LLC will implement 
• Perform other related duties as required.

Supporting project:

• Undertake project related server and storage implementations and proactive capacity analysis 
• Ensure software projects come in on time and under budget
• Work with the project team members and Operational Technology Systems’ members in troubleshooting and identifying fixes for project related system problems and ideas
• Document project related server issues and post in the knowledgebase
• Other project related technical tasks as requested
• Health, Safety, Environment and Compliance (HSEC):
• Safety is about one thing – everyone going home safely to their families and friends at the end of their shift. This is the number one priority and accountability for this role.
• Actively participate in and promote a culture that values safety, occupational health and environment as the number one priority, strive towards a goal of zero incidents, and provide a safe and healthy workplace for all. 
• Ensure all safety standards, practices and policies are followed and incidents are reported.
• Promotes and demonstrates values and behaviours in line with OT HSEC policies and standard
• This role requires the incumbent to have a strong problem solving skills with technical knowledge and expertise. 

Requirements:

• Communication skills: Engineer Systems is a part of a team, working with other Engineer Systems, Technical Analysts and Management and thus need to be effective in communications
• Attention to details is a key when communicating with vendors, team members, and management. Minor misunderstandings can cause problems in overall end product 
• Attend and resolve day to day problems related with IT Service Desk 
• Being able to identify the root cause of the problem and resolve the problem in timely manner. This will require extensive technical knowledge, skills and experience
• Being able to identify the need and perform optimization/improvement on various systems
• Escalating the problem according to IT Escalation procedure to get the necessary support from the management, vendor support and SME if required
• Being able to identify the root cause of the problem and resolve the problem in timely manner. This will require extensive technical knowledge, skills and experience
• Being able to identify the need and perform optimization/improvement on various systems
• Escalating the problem according to IT Escalation procedure to get the necessary support from the management, vendor support and SME if required
• Undergraduate or equivalent or higher education obtained through degrees or diplomas from academic college or universities.                                                                                                   
• Computing or Information technology or a discipline relevant to the performs function.
• At least 5 years relevant experience, or otherwise the significant practical experience and on the job training.                                                                                                                 
• Microsoft Certified Systems Engineer (MCSE) or equivalent/similar.                 

Contract term: 1 year

Work Schedule: 5/2

Work Location: UB office

Email: info@caml.mn

Phone: 94930303, 7713-0303, 85840303