We are hiring a Service Engineer

Duties and Responsibilities:

• Familiar with principles of dealing with all MULTIVAC and partner products; 
• Provide and assist with pre-installation service of machines to customers; 
• Carry out preventative maintenance at customer sites as per service contract requirements; 
• Deliver professional service skill to resolve the machine issues in time to contribute customer satisfaction; 
• Report customers’ feedback to the superior with accurate information; 
• Prepare working reports for use within the company or for customers, e.g. service and audit reports; 
• Assist sales staff in equipment demonstration and response technical enquiries by request.

Requirements:

• University degree in electrical/mechanical engineering or other related majors
• Preferable a minimum of 2 years’ experience in machinery service roles in the food and or medical packaging/manufacturing industries with ability to read electrical drawings
• Preferable related packaging equipment experience including thermoforming, Tray sealers, Chamber machines and MR labeling equipment
• Excellent customer service skills with the ability to communicate at all levels
• A clear thinker with the ability to fault find under pressure
• Self-driven, organized, structured, technically versed and proactive personality
• Excellent written and verbal communication skills, both English and Mongolian
• Proficient in using Microsoft Office applications with the advanced Excel and Power Point skills
• Willingness to travel within the country and internationally.
• Driving license category B, category D is a plus.

Work Location: UB

Email: info@caml.mn

Phone: 7713-0303, 85840303